This Privacy policy was published & effective on March 10th, 2022.
About Digipedia and Software Deloved by Digipedia
digipediasolution.com and the Websites or Applications developed by Digipedia is owned and operated by PT. Digitalisasi Global Inklusif (“Digipedia”, “Fixransomware”, “Us”, “We”, or “Our”). This Privacy Policy describes how we collect, use, disclose, process and protect personally identifiable information (“Personal Data”) that you (the “User”) may provide in connection with Digipedia services available through the website located at www.digipediasolution.com, www.fixransomware.com, or any website or App developed or hosted externally by Digipedia (“Site”). Personal Data means data, whether true or not, about an individual. References to the Site are deemed to include derivatives thereof, including but not necessarily limited to mobile websites and applications. By visiting or using the Site, you agree and consent to the collection, use, disclosure and processing of your Personal Data in accordance with this Privacy Policy and/or the Website Terms. If you do not agree to the Privacy Policy below, please leave the Site immediately.
From time to time, Digipedia may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our Site, or advances in technology. If we make revisions that change the way we collect or use your Personal Data, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning of this Privacy Policy. Therefore, you should review this Privacy Policy periodically so that you are up to date on our most current policies and practices. Digipedia will also prominently post such material changes prior to implementing the change. If you do not agree with any changes or modifications to the Privacy Policy, please do not continue using the Site. You will be deemed to have consented to any modification of the Privacy Policy when you use the Site after the effective date of the modification.
1. Types of Personal Data We Collect from You
We collect the Personal Data that you provide to us when using the Site. This includes but is not limited to: your name, user identification and login credentials, address, phone number, email address. We may request that you provide information on your feedback regarding your experiences in the website and applications developed by Us. We also collect non-personally identifiable information including but not limited to your internet protocol (IP) address, geographic location, operating system type, nationality, search preferences, as well as other generic Internet usage related data.
2. Why we collect and use personal data
We may use your Personal Data and other information gathered through the Site for the following purposes:
- managing, operating, administering and providing you the services offered on the Site
- contacting you on matters relating to your use and/or access of the Site and services on the Site, and any enquiries and/or requests submitted by you through the Site or otherwise
- measuring and improving customer experience and satisfaction
We may also use your Personal Data and other information collected for Social Media marketing using direct and open graph techniques; for digital and conventional marketing purposes such as sending you direct mailers about new products, and special offers or other information which we think you may find interesting. Please note that you may opt out of any marketing materials we may send to you at any time. Please follow the unsubscribe instructions set out in our marketing materials if you choose to opt out of any marketing materials and we will respect your wishes.
3. How Digipedia Protects your Data Privacy & Provide Safe Transactions
We protect Personal Data by maintaining reasonable security arrangements, including physical, technical and organizational procedures, to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorized access.
Furthermore, We protect Personal Data by maintaining reasonable security arrangements, including physical, technical and organizational procedures, to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
All credit card payments are processed securely through the Payment Gateway by PT Midtrans. We. do not store any credit card information on our servers. Our payment options presently available are limited but, most importantly, safe and secure. We offer Credit Card payments for all our registered users. Credit Card payments are made directly through a SSL Encrypted software to ensure your personal details are kept safe. None of your payment details are stored – this ensures you will be happy with the security of your transaction.
4. Sharing and Transferring Your Personal Data
Your Personal Data may be shared by Digipedia to our affiliate companies. Digipedia (and/or its affiliate companies) may also disclose your Personal Data to third party service providers, suppliers or agents for one or more of the above purposes.. Third party services include but are not limited to: website hosting, data analysis, marketing, and service provisions.
Please note that Digipedia may disclose your Personal Data in the following situations:
- to bring or defend against any claims or suits
- to comply with court orders, judicial processes, legitimate requests, warrants or equivalent by law enforcement officials or the authorities
- to investigate fraud or other wrongdoing or as otherwise required or necessary in order to comply with any applicable law, or to protect our legitimate interests;
- to the purchasers in connection with any sale, assignment, or other transfer of all or part of our business or company
- to enforce or apply the terms and conditions applicable to our products and services
- for any other situations which is allowed under law
5. Consent & Withdrawing Consent
As stated above, by browsing and using the Site, ordering a product from the Site, registering for or using any service on the Site, or by clicking the “Confirm” button or equivalent when you create a new account on the Site, you:
- consent to Digipedia and/or Digipedia’ affiliate companies collecting, using, disclosing and/or processing your above mentioned personal data for the purposes as described above; and
You may withdraw your consent to our collection, use or disclosure of your personal data at any time, by giving us reasonable notice. If you wish to withdraw your consent, please inform us at our contact details listed below. We will cease to collect, use or disclose your personal data upon notification, unless required by law or if we have legitimate business or legal purposes for retaining it. Note that by withdrawing your consent to our collection, use or disclosure of your personal data, we may not be able to continue providing you with our services and you agree that we will not be liable to you for any losses or damages arising out of or in relation to such termination of services.
6. Cookie Policiy
A “cookie” is an alphanumeric identifier which we transfer to your hard drive or memory card through your web browser when you visit our Site. It enables our own system to recognise you when you visit our Site again and improve our service to you. The information is used to track visitor use of the Site and to compile statistical reports on Site activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org.
Cookies may also be used to compile aggregate information about areas of our Site that are visited most frequently. This traffic information can be used to enhance the content of our Site and make your use of it easier. If you wish to reject our cookie, you can configure your browser to do so. However, some of our Site features may not function if you remove cookies from your browser. If you do not enable cookies, you may only be able to use the Site on a limited basis.
7. Approval of Privacy Policy Changes
By using the Site or the services we provide, you agree to the collection, use, disclosure and processing of your Personal Data as set forth in this Privacy Policy. Furthermore, if you use our services, we reserve the right to collect, use, disclose and process your Personal Data in accordance to this Privacy Policy. From time to time, Digipedia may change this Privacy Policy. We will display the changes on this Site prior to making the changes.
8. Contact Us
If you have any questions or requests relating to this Privacy Policy, please contact our Data Protection Officer at the following details, or such person as Digipeida may designate by informing you through any letter, invoice, email or the Site: pt.dgi.business.com or Whatsapp/Telegram on (62) 85157787595.
